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Activate robust safeguards: Secure your account with advanced encryption and two-factor authentication immediately after registration. Regularly review security notifications to ensure your account remains protected at all times.
Australian members must provide accurate personal information for verification. Data, once submitted, is encrypted and stored with restricted access. Identity checks prevent unauthorized access and support withdrawal requests in $.
All deposits and withdrawals are processed through PCI DSS-compliant gateways. Financial details remain hidden from third parties, and all balances are displayed in $ for full transparency. Users can withdraw funds to verified payment methods only.
Personal details are collected for compliance with Canada legislative requirements, fair play monitoring, and tailored marketing, always subject to user consent. Customers may adjust permissions or request data removal at any time via account settings.
When data is processed by external partners, rigorous contracts ensure confidentiality and regional legal compliance. Transfers outside Canada only occur under strict agreement terms to uphold user privacy.
Accounts are available exclusively to users over the age specified by Canada law. Age verification measures are enforced during the sign-up process to safeguard younger audiences.
Customers can get to, change, or delete their information by sending a request through support. Australian players get quick help with any questions they have about privacy to make sure they are happy and following the rules.
All policy updates and procedural changes are communicated directly to account holders, ensuring every player knows how personal information is protected during every transaction.
To minimize exposure, register using only authentic information required by local law, such as legal name, address, date of birth, contact details, and preferred $ payment method. Transactions involving deposit to $ or withdrawals are tracked to ensure compliance with financial regulations and to protect against fraudulent activity.
Information is gathered when creating an account, submitting payment details, communicating with support, or navigating the platform. Device and browser data (including IP address and device identifiers) are automatically recorded to enhance account security and optimize user experience. KYC (Know Your Customer) verification may require scanning your ID document and proof of residence. Uploaded files are assessed solely to confirm identity and prevent unauthorized access.
All personal information is encrypted using industry-standard protocols and stored on servers located within jurisdictions compliant with Canada regulations. Access to sensitive records is limited to selected personnel following strict confidentiality procedures. To keep user profiles safe, we do regular vulnerability assessments and intrusion detection measures. Account holders can ask to see or delete their stored data, but they must keep it for a certain amount of time as required by financial and legal authorities. We keep encrypted backups so that we can recover from system failures. This makes sure that player information and balance in $ are always correct.
Fill out the registration form with only correct information to make sure your account is approved and you can get in safely. The following fields must be filled out:
Type of Data | Description | Purpose |
---|---|---|
Full Name | The first and last name on legal documents like ID cards | Confirming identity and meeting legal age requirements |
Date of Birth: | Enter your birth date in the form DD/MM/YYYY. | Confirm eligibility, prevent underage account creation |
Email Address | Active, unique email for each registration | Account activation, communication, password recovery |
Phone Number | Valid, working number | Two-factor authentication, support contact |
Residential Address | Full current living address, including country and postcode | Legal compliance, payment processing, jurisdiction checks |
Preferred Currency | Choose $ or other available options | Configure withdrawals and deposits to $ or selected currency |
Password | Strong alphanumeric password, minimum 8 characters | Safeguard access, account security |
Government-issued ID verification may also be requested after sign-up to authenticate identity or complete financial transactions. Never submit false or third-party information, as this may result in account suspension or restrictions on balance in $.
Only share personal details with third parties when legally justified or necessary for delivering core services. Data may be shared in the following situations:
If you don't need to share something, you can choose not to. However, if the authorities require it, you can't avoid sharing transactional and regulatory information. Partners who get user information must follow strict rules about keeping it private and use strong security measures.
If you encounter difficulty accessing, correcting, or erasing information, contact customer support for manual processing. Identity verification may be required to ensure the protection of sensitive records before changes or deletions are completed.
Disable non-essential cookies during your initial visit by adjusting preferences in the consent banner. Functional cookies remain necessary to maintain access, preference saving, and session continuity. Marketing and analytics tools, such as Google Analytics and Meta Pixel, operate only after explicit permission is granted by clicking “Accept All” or customizing settings.
Clear stored cookies using browser tools or by utilizing the “Clear Cookies” feature within the account dashboard. Disabling cookies may limit some features, such as quick payment, real-time bonus notifications, or loyalty status display. For a Canadian account holder, data collected by tracking pixels or cookies complies with Canada laws, including data minimization and strict retention policies. Change consent at any time under account privacy controls, ensuring your preferences are updated across all devices used to access your account.
All submitted reports receive a ticket number and are reviewed by the data protection team within 48 hours. Status updates and additional questions arrive via your secure internal inbox and linked email address. Should resolution take longer than 5 working days, escalate the issue directly by replying with “Urgent” in the subject line of the ongoing correspondence. Download the correspondence archive directly from the support history section if you need a complete record of your complaint and its final outcome. If you still haven't been able to resolve your case, start mediation with the independent ombudsman listed on the contact page.
Bonus
for first deposit
1000CAD + 250 FS